Social Psychology - Modulo II: psicologia applicata ai servizi (2008/2009)

Learning outcomes

2. Social psychology Applied to the Services: initially the sphere of the daily experience will be faced according to the modern approaches of the cultural psychology and particularly of the positive psychology. In the progress particular attention will be given to the "relationship with the other", with particular reference to the processes of social construction of the relationship of help to the others. In according to place the concerning themes will treat the individual and social change.

Particular relief will be given to the understanding of the "daily" as individual knowledge and as try social, facing its different problem list according to an intercultural approach: a close examination is anticipated "social representations" as theories of the common sense. Other element of interest will be rappresented by the study of the relationships among culture, identity and communication on the differences among styles sons-in-law and cultural variability. They will face the tied up themes to the relationship between egoism and altruism, as well as to the problem list of the perceptions, motivations and pathologies "to professionally help" furnishing fit theoretical tools to the individualization and the understanding of the peculiar characteristics of the relationship of help (among operators and users) and the relationships interdisciplinary three operators that practice their profession in services and different disciplinary circles. In the circle therefore of the relationship of help and the interpersonal relationships among operating different will be analyzed besides: attitudes, opinions, convictions, prejudices, explicit and implicit shared social practices, routines and automatisms, the language as social practice, the family, the political and juridical institutions, the causal attributions and of responsibility.
Besides the individual change matters will be faced related to the social change with particular reference to the dimension of the values and on the social ethic: particular relief will be given ti the deepened inherent themes the communication, the formation, the politics.

Texts for the examination:
Second Part (obligatory)
1. Mantovani, G., (a cura di), 2003, Manuale di Psicologia Sociale, Giunti, Firenze, with particolar attentino to cap. 3,4,5
2. Pedrazza, M., 2007, L’Educatore Extrascolastico, Carocci, Roma

A text to choice among the followings:

1. Gardner, H, 2005, Cambiare Idee, l’Arte e la Scienza della Persuasione, Feltrinelli, Milano. 3 capitoli a scelta
2. Bosio, A.C., 2006, Esplorare il Cambiamento Sociale, Franco Angeli, Milano. Cap. 1 and two chapters to choice.

Final written test.