Services Organization (2021/2022)

Course code
4S01511
Credits
9
Academic sector
SPS/09 - SOCIOLOGIA DEI PROCESSI ECONOMICI E DEL LAVORO

Learning outcomes

General learining oucomes Knowledge and understanding - Knowledge and understanding of the organizational structure of social services institutions and structures - Knowledge and understanding of the organizational dynamics concerning social services institutions and structures Ability to apply knowledge and understanding - Ability to properly interpret the position of one’s own institution with regard to the welfare network. LEARNING OUTCOMES Objectives of the course are: (1) knowledge of organizations' basic constituent elements, in particular of complexity and belonging to the social and health services area; (2) knowledge of the main organizational theories useful to analyze and understand the distinctive organizations' features; (3) knowledge of the main organizational analysis methods and tools, allowing you to read organization in its internal processes and relationships with the context of reference; (4) ability to contextualize social service intervention and the work of the social worker in organizational dynamics, with particular reference to network organizational models; (5) ability to read the changes in organizations and work world, generating old and new social needs. Teaching also involves organizing methods and tools to analyze organizations.