Knowledge and understanding - Knowledge and understanding of the principles concerning the listening attitude - Knowledge and understanding of the empathic relationship Ability to apply knowledge and understanding - Ability to develop a collaborative and constructive relationship both with the user and the other professional roles involved in the helping processes. LEARNING OUTCOMES The course aims at transferring the basic knowledge concerning the care process from a pedagogical perspective. Particular attention will be given to the new forms of social fragilities. The theoretical knowledge will be connected to listening skills, to a holistic conception of the fragility conditions and to the individuation of empowerment strategies for individual, families and ethnic, linguistic and religious groups. Moreover, the course will teach the basic narrative methodologies apt to recognize, understand and evaluate users problems and needs.
Lungadige Porta Vittoria, 17
VAT number 01541040232
Italian Fiscal Code 93009870234
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