Social Service Methods and Techniques I - TEORIA (2020/2021)

Course code
4S00733
Credits
5
Academic sector
SPS/07 - GENERAL SOCIOLOGY
Language of instruction
Italian
Location
VERONA
Teaching is organised as follows:
Activity Credits Period Academic staff Timetable
Lezione 3 Sem. 2A Antonella Salvan

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Laboratorio 2 Sem. 2A Antonella Salvan

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Learning outcomes

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MM: Lezione
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The course, in line with the formative objectives, aims at increasing the knowledge of social service methodology and help relationship. In addition, the course will address the need of integrating the theoretical concepts of social work with the professional daily activity of a social worker. In addition a specific focus will be put on the emotional component of client -social worker interaction.
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MM: Laboratorio
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The course, in line with the formative objectives, aims at increasing the knowledge of social service methodology and help relationship. In addition, the course will address the need of integrating the theoretical concepts of social work with the professional daily activity of a social worker. In addition a specific focus will be put on the emotional component of client -social worker interaction.

Syllabus

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MM: Lezione
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The course is composed of two parts: theoretical and practical. The theoretical part will focus on the following aspects: • The social work help relationship: definitions and conceptual elements; • The methodological approach of the social service: definitions and stages of theoretical development: • Social work tools and instruments: the interview, the home/site visit the case notes and file • The emotional implications and professional responsibility in the social work decision making. The practical part will focus on the following aspects: • Real life cases to be used as a basis for the analysis and decision making on how the case should be handled and the different actors involved. • Audio-visual materials (including movies) to be used for guided discussion and professional tools to be employed in the social work practice • Workshop with the participation of experts and testimonials to discuss specific themes and personal experience of former clients e The course will have lectures with discussion of the social work conceptual elements and practical exercises with a specific focus on the students’ involvement.
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MM: Laboratorio
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The course is composed of two parts: theoretical and practical. The theoretical part will focus on the following aspects: • The social work help relationship: definitions and conceptual elements; • The methodological approach of the social service: definitions and stages of theoretical development: • Social work tools and instruments: the interview, the home/site visit the case notes and file • The emotional implications and professional responsibility in the social work decision making. The practical part will focus on the following aspects: • Real life cases to be used as a basis for the analysis and decision making on how the case should be handled and the different actors involved. • Audio-visual materials (including movies) to be used for guided discussion and professional tools to be employed in the social work practice • Workshop with the participation of experts and testimonials to discuss specific themes and personal experience of former clients e The course will have lectures with discussion of the social work conceptual elements and practical exercises with a specific focus on the students’ involvement. BASIC BIBLIOGRAPHY The basic texts on which the exam will be structured are: • Cellini Giovanni, Dellavalle Marilena (2015) Il processo di aiuto del servizio sociale. Prospettive metodologiche. Ed. Giappicchelli, Torino Capitoli I,II,III,IV. • Allegri Elena, Palmieri Paola, Zucca Fabrizio (2017) Il colloquio nel servizio sociale. Capitoli I-II-III- (fino a pag.78). Ed.Carocci Faber, Roma. • Andrenacci Rita (2009) La visita domiciliare di servizio sociale. Ed Carocci Faber Roma. Parte seconda "Metodologia" capitoli 3-4-5, capitolo 6 di sola lettura. • Bertotti Teresa (2016) Decidere nel servizio sociale. Metodo e riflessioni etiche. Capitolo 3 FURTHER BIBLIOGRAPHY • Fontana Maria Pia (2017) "Come far fronte al dolore a cui siamo esposti. Solo se si è capaci di attraversare la sofferenza si possono generare speranze", in Rivista di Animazione Sociale 309 n°4,pp.72-84. • Bini Laura (2018) Documentazione e servizio sociale. Manuale di scrittura per gli operatori. Ed Carocci Faber Roma. • Fargion Silvia (2013) Il metodo del servizio sociale. Riflessioni, casi e ricerche. Ed.Carocci Faber, • Taylor Carolyn, Susan White (2005) Ragionare i casi. La pratica della riflessività nei servizi sociali e sanitari. Ed. Erickson Trento

Assessment methods and criteria

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MM: Lezione
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The final test will consist of a written test. The test will cover the contents of the program and will be composed of five open-ended questions aimed at ascertaining the knowledge of the topics taught during the course. Each question will be awarded maximum 6 points. Once both courses, the present and the "Principles and Foundations" one, have been passed, the student will get a single mark resulting from the average of the marks obtained in the two modules. Intermediate tests are not foreseen.
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MM: Laboratorio
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FINAL ACHIEVENT TEST The final test will consist of a written test. The test will cover the contents of the program and will be composed of five open-ended questions aimed at ascertaining the knowledge of the topics taught during the course. Each question will be awarded maximum 6 points. Once both courses, the present and the "Principles and Foundations" one, have been passed, the student will get a single mark resulting from the average of the marks obtained in the two modules. Intermediate tests are not foreseen.

Reference books
Activity Author Title Publisher Year ISBN Note
Lezione Bertotti, T. Decidere nel servizio sociale Carocci Faber 2016
Lezione Allegri Elena, Palmieri Paola, Zucca Fabrizio Il colloquio nel servizio sociale. (Nuova edizione) Carocci Faber 2017
Lezione Cellini G., Dellavalle M., Il processo di aiuto del servizio sociale. Prospettive metodologiche Giappichelli 2015
Lezione Rita Andrenacci La visita domiciliare di servizio sociale Carocci Faber 2009
Laboratorio Bertotti, T. Decidere nel servizio sociale Carocci Faber 2016
Laboratorio Allegri Elena, Palmieri Paola, Zucca Fabrizio Il colloquio nel servizio sociale. (Nuova edizione) Carocci Faber 2017
Laboratorio Cellini G., Dellavalle M., Il processo di aiuto del servizio sociale. Prospettive metodologiche Giappichelli 2015
Laboratorio Rita Andrenacci La visita domiciliare di servizio sociale Carocci Faber 2009