Management in educational services (2019/2020)

Course code
4S008179
Name of lecturer
Claudio Girelli
Coordinator
Claudio Girelli
Number of ECTS credits allocated
6
Academic sector
M-PED/04 - EDUCATIONAL RESEARCH
Language of instruction
Italian
Location
VERONA
Period
Sem. 2B dal Apr 6, 2020 al May 30, 2020.

Lesson timetable

Go to lesson schedule

Learning outcomes

Knowledge and understanding 1. Know and understand the pedagogical perspective in reading organizations. 2. Know and understand the specificity of the organizations of educational services. 3. Know the second level educational work in educational services, with particular attention to the role of the pedagogical coordinator. Applying knowledge and understanding 1. To recognize the pedagogical methods appropriate for the management of educational services useful for professional development and service innovation.

Syllabus

Educational services in a logic of market economy: a vision of the market economy compatible with the pedagogical perspective.
The specificity of educational services organizations.
Logic and tools for the enhancement of human resources.
Coordination, training, supervision, consulting and research: second level educational work as a condition of professional empowerment and organizational development.
Promotion of professional development and service innovation.
Culture and organizational climates, personal and organizational learning, work groups, leadership, decision making, conflict management in educational services.

Assessment methods and criteria

Oral examination. The interview confirm the understanding of fundamental concepts in the texts also in relation with the case study of an educational service agreed with the teacher.
Gabrielli G., Profili S., Organizzazione e gestione delle risorse umane, ISEDI - De Agostini, Novara 2012.
Girelli C., Il lavoro educativo nella comunità locale. Ricerca sulle pratiche del Servizio Educativo Territoriale dell'ovest veronese, Edizioni universitarie cortina, Verona 2017.
Girelli C. (a cura di), Coordinare servizi educativi (Testo in preparazione).
Bruni L., La ferita dell'altro. Economia e relazioni umane, Il Margine, Trento 2007.
Regoliosi L., Scaratti G., Il consulente del lavoro educativo. Formazione, supervisione, coordinamento, Carocci Faber, Roma 2002.
Schein E. H., La consulenza di processo. Come costruire le relazioni d'aiuto e promuovere lo sviluppo organizzativo, Raffaello Cortina, Milano 2001 (Prima parte).