Sociology and social work I (2017/2018)

Course code
4S000953
Credits
15
Coordinator
Sandro Stanzani
Teaching is organised as follows:
Unit Credits Academic sector Period Academic staff
PROGETTAZIONE INTERISTITUZIONALE 6 SPS/07-GENERAL SOCIOLOGY Sem. IIA Marta Pantalone
RICERCA E VALUTAZIONE SUI SERVIZI 6 SPS/07-GENERAL SOCIOLOGY See the unit page See the unit page
SOCIOLOGIA DEL TERZO SETTORE 3 SPS/08-SOCIOLOGY OF CULTURE AND COMMUNICATION Sem. IB Sandro Stanzani

Learning outcomes

Starting from the contents of the 328/2000 Italian law, that institutionalize the "integrated system of social interventions and services", which propose to contemplate in the social policy system a complex series of subjects, organizations and intervention tools, the Teaching Sociology and social service aims to provide the conceptual, methodological and cultural foundations necessary to operate in complex areas. In particular, we will provide useful skills to realize the planning, organization and evaluation of social interventions and services that involve a multiplicity of subjects belonging to the public sphere and to that of the private nonprofit.

In particular:
1. the interinstitutional planning module aims to provide a presentation of the scenario that requires an innovative planning in local health and social services; and to train skills to connect programming to the operation of the professional social service;
2. the research and evaluation module is aimed at providing students with the cognitive tools and methodological skills to set up a social research in the areas of their future professional commitment, favoring in particular the development of specific knowledge for the understanding of the topic and methodology. indicators in the evaluation of projects in the social and socio-health environment.
3. The Third Sector Sociology module intends to provide the student with the theoretical elements necessary to elaborate sociological reading appropriate to the phenomenon of the third sector, offering a key to interpreting the role that the sector can play in the context of the welfare state crisis and the innovation in the provision of social services.
Details of the training objectives can be found on the pages of each specific training module.

Syllabus

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MM: PROGETTAZIONE INTERISTITUZIONALE
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The social care reform considers programming as the key tool for the governance of social and health policies. In the last decade, the work of social workers has been invested by several complexity factors: - The transformation of the welfare systems, characterized by the presence of several actors (public and private) oriented by values and interests sometimes conflicting with each other; - The multidimensionality of social problems and the need to consider plans and projects as tools for the integration of well-being policies (relationships with the social private sector; integration between social and health care; corporate, municipal and community welfare, etc). - The onset of particularly urgent social problems (eg. Migrations, environmental disasters, transformations of the family, new forms of addiction, etc.), foreign to the traditional political codes. This new scenario requires to rethink the social worker's advanced training. Course contents: - Methodologies for reading the complex problems; - Methods and techniques that can support innovation in the social interventions; - procedures through which the social planning becomes an advanced core competence of professional social work.
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MM: RICERCA E VALUTAZIONE SUI SERVIZI
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------------------------ MM: Lezioni - parte I ------------------------ - Origins and phases of development of indicators for programme evaluation; Qualitative and quantitative indicators and strategies of data collection; questionnaires, observation check-lists; qualitative interviews, web, etc. - technical structure of indicators: unidimensionality, multidimensionality, etc. - subjective and objective indicators; - process and outcome indicators; - main typologies of indicators used in welfare and health care services: physical disability, psychological well-being, perceived service quality, individualised indicators, proxy indicators, etc. - problems related to the interpretation of change through qualitative and quantitative indicators. Consistently with the other modules of the present course, Research and Social Work 1, the students are invited to suggest a topic and construct a protocol of a project of community social intervention. The students will work in couples or alone, according to their preferences. This activity will be divides into the following phases: a) Project assessment; Project protocol construction. Being this module focused on indicators, it will provide teacher's conversation which will support the chronologic development of the project, with examples provided by the students during their work on their projects. ------------------------ MM: Lezioni - parte II ------------------------ The course introduces the different patterns of social research, illustrating its typical phases, investigation techniques, collection / detection / co-construction of data and information, data analysis (descriptive statistics) and information (qualitative analysis of content), the spendiness of research, the sense of research in social service environments. Lesson Schedule 1. General introduction to social research paradigms. 2. Quantitative Research (Approaches, Theories, Survey Techniques). 3. Qualitative research (approaches, theories, investigation techniques). 4. Research applications for some social service issues 5. Social Search in the Web: Tools, Potential, Limits. The course does not require specific prior knowledge. ------------------------ MM: Esercitazioni ------------------------ Topics covered by lessons will be deepened through analyzes of research, research / evaluation, service evaluation. Such activities will be held in classroom, plenary or in groups. Recommended Stame N. (2007), I classici della valutazione, FrancoAngeli, Milano Bezzi C. (2007),Cos’è la valutazione : un’introduzione ai concetti, le parole chiave e i problemi metodologici, FrancoAngeli, Milano
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MM: SOCIOLOGIA DEL TERZO SETTORE
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Review of the main theories of Thir sector The relational specificity of Third sector Third sector and innovation in social policies Third sector in Italy: laws, culture and practices

Assessment methods and criteria

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MM: PROGETTAZIONE INTERISTITUZIONALE
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Oral examination. For attending students it is possible to carry out a written exam that will take place at the end of the course. This exam will address the theoretical part of the program. The result obtained will be supplemented with that obtained in the oral examination.
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MM: RICERCA E VALUTAZIONE SUI SERVIZI
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------------------------ MM: Lezioni - parte I ------------------------ The aim of the exam is to ascertain the level of knowledge and the application ability acquired during this course. This will be made through: a) the exercise of constructing an evaluation protocol for a programme (see above): max 27 marks will be attributed to the protocol. b) written documented responses to three questions related to the programma will attribute the other 3 remaining marks. Cum Laure distinctive issue will be attributed to works of particular original and accurate works. The exam will be done through written materials only. Consultancy from the teacher will happen both in the course of lessons as well as during the periodic of visits. There are no differences in the programme for students be they attending or not attending lessons. Most of the materials can be downloaded from the website dedicated to this course. The consist of: - Slides from the lessons on the module "indicators". - Guide to the construction of the protocol, with hypertexts. - Materials on particular subject raised in the course of the lessons (particular types of indicators, algorithms, etc.), The reading of the following materials from students is given for granted: - Niero M.(2008) "Gli indicatori soggettivi per la salute" (cap 3) in Niero M., La personalizzazione nella ricerca quantitativa sulla salute e sugli esiti riferiti dai pazienti, Franco Angeli 2008. - Niero M.(2011), “Le misure del benessere”, In Secondulfo D.(a cura di), Sociologia del benessere: la religione laica della borghesia, Angeli Milano. To those that had no course on research methodology during the previous cycle of study, the reading of the following is suggested: Niero M.(2005) Introduzione alla progettazione e alla pratica della ricerca sociale: la survey, la l’analisi secondaria e l’esperimento. Guerini e Associati, Milano. ------------------------ MM: Lezioni - parte II ------------------------ The examination consists of two distinct parts. First part. Written exam: 3 open questions about the topics of the lessons and the texts indicated in the program. Examination concerns: - understanding of the main concepts discussed in the course; - clarity of exposure; - the ability to critically analyze methodological choices; - the ability to propose appropriate research strategies to a concrete case. Part Two: a small research project (web survey) and data analysis. For this second part, students will be invited to work in groups. During the lessons, students will have all the information to build the project. Intermediate / intermediate tests (partial or total) of the first test may be agreed upon. The final vote will be given by the average of the votes obtained in the two trials. ------------------------ MM: Esercitazioni ------------------------ The assessment aims to verify the acquisition of the theoretical contents provided by the teaching program and the ability to discard such content in the analysis of social policies and services. There are no differences between attending and non-attending students and, for both, materials can be downloaded from the course site. The aim of the exam is to ascertain the level of knowledge and the skills and applicative skills acquired by students during their studies. Therefore, it will be through a written test. The test will consist of three open response questions on the topics proposed during the course. The final evaluation is expressed in 30ths. Depending on the needs of students, an assessment test may be agreed at the end of the course.
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MM: SOCIOLOGIA DEL TERZO SETTORE
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In order to facilitate students who attend the lessons, at the end of the course, is fixed a written exam (test of about 25 questions and 4 items per question) on the first part of the program. Only students who reach a mark of at least 18/30 pass the test. The mark obtained is valid till February 2018. The test takes place only once a year. The exam on the second part of the program is oral and takes place in the normal sessions of the academic calendar. Who doesn’t sustain the written exam, presents the whole program at the oral exams that take place in the normal sessions.

Reference books
Author Title Publisher Year ISBN Note
Bezzi C. Cos’è la valutazione : un’introduzione ai concetti, le parole chiave e i problemi metodologici Franco Angeli, Milano 2007
Stame N. I classici della valutazione Franco Angeli, Milano 2007
Fazzi L. Il servizio sociale nel terzo settore Maggioli Editore 2016 8891615510
Niero M. Introduzione alla progettazione e alla pratica della ricerca sociale Guerini Scientifica 2005 8881071908
Stanzani Sandro La specificità relazionale del terzo settore (Edizione 2) FrancoAngeli 1999
Bertin G. La governance “ibrida” 2009 Articolo su rivista in "Studi di sociologia", n° 3, pp. 294-280
Merlo G. La programmazione sociale. Principi, metodi, strumenti. Carocci Faber 2014
Campanini A. (a cura di) Nuovo dizionario di servizio sociale Carocci 2013 Con riferimento alle voci Governance, Piano di zona, Piano per la salute, Progetto, Indicatore
Bertin G. Piani di zona e governo della rete Franco Angeli 2012 Limitatamente ai capitoli 7 e 8