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Course code
Name of lecturer
Monica Pedrazza
Monica Pedrazza
Number of ECTS credits allocated
Academic sector
Language of instruction
Sem. IA dal Oct 1, 2014 al Nov 16, 2014.

Lesson timetable

Learning outcomes

The course will examine the psychological dynamics associated with the processes and consequences of intergroup conflict and reconciliation. We will examine the interplay of personal and collective cognitions, emotions, and motivations in shaping intergroup relations, introducing theories and empirical research in social psychology. We will explore issues such as social cognitions, stereotyping, prejudice, intergroup emotions, and empathy, with emphasis on their role in relevant conflicts.
Papers will be presented to students facilitating discussion and correcting misconceptions



Learning about perspectives on knowledge management in teams and public
organizational context.
Developing a critical look on theory and research.
Thinking about applications of theory on intergroup relations.
Prejudice: causes, types and consequences
Empathy and perspective taking
Intergroup contact
Categorization-based strategies for reducing prejudice
Employee-driven innovation basic concepts approaches and themes
Knowledge Management in Social Work
Knowledge Sharing in Social Service Organizations
Further practicing presentation skills.

To this end we will review state-of-the-art developments in theory and research on teamwork in public organizations, knowledge management and team decision making processes. By reading ‘classic’ papers on these topics, as well as studying recent publications, students will gain advanced knowledge of a range of theoretical perspectives.

S. Høyrup, 2010, Employee-driven innovation and workplace learning: basic concepts, approaches and themes., European Review of Labour and research, 16 (2) pp. 143-154
J. P. Burton , J. M. Hoobler (2011) Aggressive reactions to abusive supervision: The role of interactional justice and narcissism Scandinavian Journal of Psychology, 52, 389–398
Leung K, Ho S.S.Y., Tong K.K., 2004, Effects of Interactional Justice on Egocentric Bias in Resources Allocation Decision, Journal of Applied Psychology, 89(3), pp.405-415
Zeno C. S. Leung, (2009) Knowledge Management in Social Work: Types and Processes of Knowledge Sharing in Social Service Organizations British Journal of Social Work 39, 693–709
M.-L. M.Hu, T.L. Ou., H.J. Chiou, L.C. Lin, (2012) Effect of social exchange and trust on knowledge sharing and service innovation., Social Behavior and Personality, 40 (5), 783-800
A. Voci, L. Pagotto (2010). Il pregiudizio. Che cosa è, come si riduce. Laterza Editors.

Assessment methods and criteria

Oral Examination