Social Service Methods and Techniques I (2007/2008)

Course not running

Course code
4S00733
Name of lecturer
Paola Grigoletti
Number of ECTS credits allocated
7
Academic sector
SPS/07 - GENERAL SOCIOLOGY
Language of instruction
Italian
Location
VERONA
Period
Sem. II A, Sem. II B

Lesson timetable

Learning outcomes

The course proposes him to furnish knowledges to the students for the understanding of the methodology of intervention of the Social Work in its historical development and in its actual definition of unitary and global approach to the needs of the consumers and the territory. You proposes besides to furnish knowledges and tools for the acquisition of methods and techniques for the direct job with the use, keeping in mind of the functions developed by the social work in the actual cultural and institutional context. The Course articulates in two parts.

Syllabus

1) evolution of the job of the social works in relationship to the evolution of the institutional picture and the new individual and collective needs.
Role, functions, activity and tools of the social work as they emerge from the analysis of the results of some searches conducted in Italy in the last years.

2) methodology of the Social Work for the direct job with the persons:
The analysis and the evaluation of the question;
The taking in load and the psico-social evaluation;
The construction of the project of intervention;
The evaluation of the interventions and the process of help;
The relationship of help, characteristics that favor the auto-realization of the client;
The interview in the Social Work: objectives and formality of management;
The first interview, purposes and characteristics;
The process of intervention of the Social Work in family contexts multiproblematici.

Texts for the examination
- ALLEGRI E. PALMIERI P. ZUCCA F., Il colloquio nel Servizio Sociale, Carocci Faber, Roma, 2006.
- CAMPANINI A. M., L’intervento sistemico. Un modello operativo per il servizio sociale, Carocci. Roma, 2002.
- FARGION S., I linguaggi del servizio sociale: il rapporto teoria-pratica nelle rappresentazioni del processo di lavoro degli assistenti sociali, Carocci, Roma, 2002.
- GRIGOLETTI P., (a cura di), Famiglie con molti problemi vincoli e risorse, F. Angeli, Milano, 1998.
- GRIGOLETTI P., NERVO G. (a cura di) La persona al centro nel servizio sociale e nella società. Il contributo di Elisa Bianchi alla elaborazione teorica del servizio sociale. Fondazione E. Zancan, Padova, 2004.
- LERMA M., Metodi e tecniche del processo di aiuto, Astrolabio, Roma, 1992.
- GRIGOLETTI P., Voce “Ascolto”, in Dizionario di Servizio Sociale, Carocci, Roma 2005
- GRIGOLETTI P., Elementi di comparazione fra ricerche effettuate nel Veneto. In AA. VV. Il lavoro dell’assistente sociale tra competenze strategiche e responsabilità. Fondo Sociale Europeo, Regione Veneto, Università degli studi di Verona. 2004.
- GRIGOLETTI P., Formazione al Servizio Sociale, quadro istituzionale e lavoro dell’Assistente Sociale; evoluzione storica ed interrelazioni fino alla fine degli anni ’70. In Quadrimestrale di psicologia e antropologia culturale, Quaderni, nr. 10, 2004

Assessment methods and criteria

The examination will consist in a written test and an oral.

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