Social Service Methods and Techniques I (2017/2018)

Course code
4S00733
Credits
9
Coordinator
Gaia Cetrano
Teaching is organised as follows:
Unit Credits Academic sector Period Academic staff
TEORIA 6 SPS/07-GENERAL SOCIOLOGY See the unit page See the unit page
PRINCIPI E FONDAMENTI 3 SPS/07-GENERAL SOCIOLOGY See the unit page See the unit page

Learning outcomes

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MM: TEORIA
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The course is centered on providing students with knowledge and on promoting the basic learning in order to understand and to use the professional social service practical methodology. The main goals of the course are: 1) Knowledge of the theoretical models applied to social service 2) Knowledge of the methodological procedure and its developments process 3) Knowledge of the helpful relationship features for people in difficult or uneasy situations 4) Knowledge of the main professional and practical methods carried out by a social worker. At the end of the course students will be expected to have acquired the basic knowledge of the professional method which the social worker carries out according to precise theoretical models and from which the process of help follows. Moreover, students will be expected to have acquired the theoretical strategies and instruments used by the social professional service in order to handle every project of help for people in a critical state.
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MM: PRINCIPI E FONDAMENTI
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The course, in accordance with the general objectives of the degree, aims to introduce the student to the core knowledge, skills, ethics and values underpinning social work, both as a discipline and as a profession. The course aims to analyse the historical development of social work and illustrate its philosophical foundations. The course also guides the student as to the context of the values and theories that constitute the basis upon which the scientific and methodological structure of social work is based. By the end of the course, the student should be able to demonstrate knowledge of the nature, aims, theories, and values of social work. The student will also be able to place social work in its historical context and the wider welfare system.

Syllabus

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MM: TEORIA
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The course will be subdiveded in two main parts. The first part will focus on theory and the second part will be based on practice in order to experience theoretical learning. Theoretical teaching part will concern the following fields: • The point of reference theories of the social service • The theoretical practical models of the social service • The methodological procedure of the social service: description/development process • The helping relationship: aims and features • The principal professional and practical methods carried out by a social worker (documents, interviews, home visit) • The networking The contents analysed in the first part of the course will be experience in the lectures and carried out individually and in groups. Theoretical frontal lectures will be integrated by case study and by work carried out individually and in groups. Assignments will be done through the analysis charts given by the lecturer. Students will present and discuss their work in the class.
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MM: PRINCIPI E FONDAMENTI
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Lessons: 1. Social work in Italy: advent and phases of development. 2. Needs: definitions, features, theoretical approaches. 3. Values and principles in social work. 4. The object of study and intervention of social work. 5. Professional social work: definition, aims, functions, scope of activities. 6. Aims and values of social work and their relationships with the organizational context. 7. Review of the Italian Code of Ethics for Social Work. Laboratory: 1. The image of social workers in the media. 2. Discussion of case studies. The teaching consists mainly of lectures. Laboratory hours (corresponding to 1 CFU) will be dedicated to the analysis and discussion of the image of social workers in the media, as well as group work. Students will receive the full schedule of teaching activities, with the dates and topics, at the first lesson.

Assessment methods and criteria

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MM: TEORIA
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The exam consists of a final oral examination, in thirtieths, to evaluate the skills acquired by students. Special attention will be given to the usage of professional vocabulary. There will not be intermediate assessments. The exam of the Principles and Basis of the Social Service is preliminary in order to take the final exam of this course.
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MM: PRINCIPI E FONDAMENTI
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The exam will be in written form. The exam is aimed at evaluating knowledge of the basic elements of social work (its nature, aims and the theoretical and value foundations) and the examinee’s ability to contextualize social interventions within the historical context and that of social policies. The exam will cover the whole programme and will consist of 10 open-ended questions. Each question will be awarded a score from 0 to 1. The total score, ranging from a minimum of 0 to a maximum of 10, will then be converted into thirtieths. Once this module and the one on "Theory" are completed, which together form the course of Methods and Techniques of Social Work I, the student will register one grade, which will be the average of the grades obtained in the two modules. The teacher, as coordinator of the course, will register the final grade.

Reference books
Author Title Publisher Year ISBN Note
Dal Pra Ponticelli M. Nuove prospettive per il servizio sociale Ed. Carocci 2010
Fargion S. Il metodo del servizio sociale. Riflessioni, casi e ricerche. Carocci Faber 2013
Sanfelici M. I modelli del servizio sociale Carocci Faber 2017
Lerma M. Metodo e tecniche del processo di aiuto Astrolabio Roma 1992
Neve E. Il servizio sociale. Fondamenti e cultura di una professione Carocci 2008
FILIPPINI–BIANCHI Le responsabilità professionali dell’assistente sociale Carrocci 2013