Labour Organisation and Human Resource Development - MODULO 2 (2009/2010)

Learning outcomes

The main purpose of the course is to give the students a reading of the main organizational models that have been applied in the past and are still used by companies in different contexts of activity. In addition, the course will examine some emerging issues related to the management of human resources in the company.

STEP 1

The organizational question: definitions and problems
Some archetypes of modern organizations
The technological cycle: the Rohmert & Lucazk model
The Industrial Revolution and the early attempts to rationalize the work

STEP 2

Theories and models of work organization
The beginnings of organizational thought - classical school (Weber, Fayol)
Effort, industrial monotony, efficient and productive
Classical job-analysis (Taylor, Ford, Gilbreth)
The movement of human relations (Mayo)
Socio-technical systems
The model “man-machine-environment” (ergonomics)
The theory of bounded rationality (Simon)

STEP 3

Organizational behavior:
The conflict:
- groups in the organizations (Bass, Lewin, Likert)
- cooperation, collaboration, competition (interactive and operational efficiency)
- organizational change and resistance
Decisions (decision making)
- the heuristics and the human errors
- decisions and pressure group
Emerging organizational issues:
- privacy in the company
- social engineering
- use of internet on workplaces

The examination includes a obligatory written part, the same for attending and not attending the course, on the notes of professor Favretto and will be done through a questionnaire profit multiple choice. The students attending the course will also support the oral, voluntary, after the written part.