Through the principal theoretical and methodological approaches this course wants to introduce the students to the knowledge of the comunication in organizations and istitutions. Then, wants to understand their dynamics and the relationships with other organizations and social contest.
The course wants to provide the theoretical and methodological instruments in order to know communications inside and between organizations/institutions. At first, it will be introduced the concept of “liquid modernity” and its more recent transformations as contest in which the organization/institutions moves. Then, it will be studied their relationships through different aspects: for example, public communications and its tecniques.
Bertolo C., L'interfaccia e il cittadino, Guerini, Milano, 2005
Facciolo F., Comunicazione pubblica e cultura del servizio, Carocci, Roma, 2000
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